Using an ETC account

Using an ETC account


1. The vehicle user may top up his/her ETC account (at the toll booth, via banking service and other form) to use ETC service as per regulation.

2. A road vehicle with transponder which has not enough balance in the ETC account to pay a toll on ETC lane must change to the mixed-use lane.

3. The ETC provider shall open an account in a commercial bank to receive tolls charged to vehicle users going through ETC booths.

4. The ETC provider is responsible for managing the amount of money that vehicle users topped up the accounts of the ETC provider as per the law.

Article 12. Actions against exemption from monthly collection, quarterly collection, annual collection and other arising cases

1. A vehicle exempt from toll as per the law, equipped with a transponder, when going through an ETC lane, will be automatically identified and allowed passage through the toll booth. Other vehicles exempt from toll shall use mixed-use lanes to go through toll booths.

2. Monthly, quarterly or annual collection

a) If a vehicle user wishes to pay monthly, quarterly or annual toll at one or certain ETC booth(s), the ETC provider shall deduct an amount equivalent to one-month toll, one-quarter toll or one-year toll from the ETC account at the time of registration.

b) When the vehicle that has registered monthly, quarterly, annual payment goes through such registered ETC booth, the ETC provider may not deduct any amount of money from the vehicle user’s ETC account. The road vehicle user shall both make monthly or quarterly payments to the registered ETC booth and maintain sufficient ETC account balance so as to go through other ETC booths.


Article 13. Cost incurred in ETC operation


1. Cost incurred in ETC at toll road project is a source of revenue of the ETC provider to recover the investments in construction, renovation, management, operation, and maintenance of the ETC project. This cost is set aside from the revenue of tolls charged from the toll road project. If the revenue earned from the ETC project is not as feasible as stated in the approved financial plan, the Competent Authority shall consider whether or not keeping collecting toll at toll booths to recover the capital for the ETC project.

2. The Competent Authority shall determine the cost incurred in ETC operation upon approval for the feasibility study report of the ETC project in accordance with the plan for investment, construction, renovation, management, operation and maintenance at every toll booth. This cost shall be determined officially in the Contract between the Competent Authority and the ETC provider and included in the financial plan of the toll road project.

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